Privacy Policy

1. Who we are

Ice City Films operates this website and is responsible for deciding how personal information collected through it is used.

For privacy questions, data requests, or website concerns, contact: mark@icecityfilms.com

2. What information we may collect

Depending on how you use the website, we may collect:

• identity and account details, such as your name, username, and email address;
• contact information you provide when you contact us;
• technical and usage information, such as IP address, browser type, device data, log data, and pages visited;
• authentication information and sign-in metadata from account or social sign-in providers;
• content interaction data, such as pages viewed and member-area access activity;
• communications and enquiry records.

3. How we use personal information

We may use personal information to:

• provide and manage the website, archive pages, and members areas;
• authenticate users and maintain account security;
• respond to enquiries, requests, and support issues;
• monitor, maintain, and improve performance, reliability, and security;
• protect our rights, content, systems, and users;
• comply with legal obligations and regulatory requirements;
• administer cookies and similar technologies where applicable.

4. Lawful bases

Depending on the circumstances, we rely on one or more of the following lawful bases under UK data protection law:

• performance of a contract or taking steps before entering into one;
• our legitimate interests in operating, securing, and improving the website;
• compliance with legal obligations;
• consent, where we specifically ask for it.

5. Who we share information with

We may share information with service providers and platforms that support the operation of the website and related services, such as hosting, authentication, analytics, communications, media delivery, and technical infrastructure providers.

We may also disclose information where required to comply with law, protect rights and security, prevent fraud or abuse, or support legal claims.

6. International transfers

Some of our service providers may process information outside the UK. Where this happens, we take steps intended to ensure personal information is protected appropriately and handled in line with applicable data protection requirements.

7. Retention

We keep personal information only for as long as reasonably necessary for the purposes set out in this policy, including to operate the website, maintain security, manage accounts, respond to requests, and comply with legal, tax, accounting, or reporting obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Your rights

Depending on the circumstances, you may have rights to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, objection to processing, and data portability.

Where we rely on consent, you may withdraw that consent at any time.

To exercise any of these rights, email mark@icecityfilms.com.

9. Complaints

If you have concerns about how your personal information is handled, please contact us first at mark@icecityfilms.com. You may also have the right to complain to the Information Commissioner’s Office (ICO).

10. Cookies and similar technologies

This website may use cookies, embedded media technologies, and similar tools to make the site work, support sign-in, remember settings, improve performance, and understand how the site is used.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

11. Third-party services

The website may integrate third-party services such as authentication providers, embedded media providers, analytics tools, and hosting providers. These services may process information under their own terms and privacy notices.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

13. Contact

For privacy requests, website concerns, or data protection queries, contact mark@icecityfilms.com.